In Procedure
In Procedure
In Procedure
In Procedure
In Procedure

In Procedure

Regular price $295.00
    • IDFA
    • Human Rights Watch Film Festival
    • American Museum of Natural History
    • HotDocs International Film Festival


"Jiska Rickel’s fly-on-the-wall observation of the lengthy asylum process is a powerful and deeply moving account of the individual tragedies hidden behind statistics and administrative complexities. In Procedure is a must-see film to understand the harrowing limbo of countless refugees in Europe, and the urgent responsibilities that asylum countries bear." - HotDocs International Film Festival

“In Procedure is the result of my work as a volunteer in an emergency shelter for refugees in the Netherlands. The stories I heard from the people I met there created a strong feeling of compassion and the will to share their stories. To take away the fear for refugees and to show, in an intimate and personal way, the reason why people like Hassan have to leave everything behind." —  Jiska Rickels (Filmmaker)

Bureaucracy begets heartbreak in this intimate documentary about Syrian refugees in Europe, where new asylum seekers, often at an emotional breaking point, face a bureaucratic ordeal in order to rescue families still vulnerable to war back home.

Desperate to save his seriously ill daughter, Hassan had to leave his wife and children behind in Syria to seek asylum.  The distance has become unbearable.  As he waits helplessly to obtain his refugee status in The Netherlands, his daughter’s health continues to decline and the world seems to be collapsing around his family.  Hassan becomes filled with anxiety and remorse.  The only contact he can maintain with his loved ones is in short, often cut-off, phone conversations, mostly stressing the urgency of finding a solution.  The only other local news he receives is in the alarming videos of his home town he can find online.

In Procedure begins where the news reports about refugees end.  With rare candor and intimacy, it provides a close observation of the process for reuniting families in a time when bureaucratic structures cannot keep up with the urgent and deadly realities of war.

While Hassan waits for the outcome of his asylum procedure, his daughter Yomna's morale continues to fade with the passing of time.  His sense of helplessness is staggering, but so is his perseverance.  Meanwhile, the situation in Syria keeps worsening.  The survival of his family remains in the tied hands of well-meaning government officials.

60 minutes, in Arabic, English, and Dutch / English subtitles.

Directed by: Jiska Rickels

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